MSS main solution offering is Focus-On-Core, which is based on industry best practice and ITIL guidance. Focus-On-Core is designed in modular framework that consists of seven complementary modules:
Service Desk (or Help Desk)
Desktop Support and Management
Networks & Security Support, Operations & Management
Systems & Servers Support, Operations & Management
Applications Support, Operations & Management
Data Processing Operations & Management
Disaster Recovery Operations & Management
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